SHIPPING & DELIVERY
Orders placed Monday thru Thursday will be shipped by the next two business days. Orders placed on holidays or weekends will begin processing the next business day. Customer is responsible for all shipping and freight charges. Customer must notify Lacey Ryan at time of purchase if a signature is required for residential deliveries. Lacey Ryan is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.
PRIVACY & SECURITY
Lacey Ryan collects customer information in an effort to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions. We collect information such as your name, e-mail, and/or postal address, and credit card numbers that you provide to us when you place an order, when you save your information. Lacey Ryan may use your information collected online to process and fulfill your order.
Lacey Ryan will not rent or sell your e-mail address for any reason. We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered, and as required by law.
RETURNS & REPLACEMENTS
Items being returned must be postmarked within 10 days of date received. Items that have been altered in any way cannot be accepted. Lacey Ryan is not responsible for return shipping. If an item breaks Lacey Ryan will fix and return the item back to the costumer as quickly as possible.
For any questions please contact us at: firstname.lastname@example.org
ORDERING & REGISTRATION
Being a registered user offers you faster checkout since you won't have to re-enter your credit card or shipping and billing information. When you place an order that information will be filled in automatically.
PAYMENT & PRICING
Your credit card will be charged once your order is placed. When you enter your credit card information on the final review page, we'll give you an order confirmation number. You will also immediately receive an e-mail confirming that your order has been received. We will send you another e-mail to notify you when your order has been shipped along with tracking information for your order.
UPDATING ACCOUNT INFORMATION
You can access, correct and update certain personal information that you have provided to us by clicking on "Edit Account" within the "My Account" area of this Web Site.
Once your order has shipped, you will receive a shipment confirmation email that will contain your tracking information. You can then check on the status of your order at any time.
You can login to your account at anytime prior to your order shipping to cancel your order.